Privacy policy

COSMIC CHIC PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.cosmicchic.in (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we also collect information about the pages or products you view, referral sources, and how you interact with the Site. This is referred to as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – data files placed on your device that may include an anonymous unique identifier. Learn more at http://www.allaboutcookies.org
  • Log files – track actions occurring on the Site and collect IP address, browser type, ISP, referring/exit pages, and timestamps
  • Web beacons, tags, and pixels – electronic files used to record browsing activity

When you make or attempt to make a purchase, we collect Order Information, including your name, billing address, shipping address, payment details (credit/debit card, UPI, wallets, or other payment methods), email address, and phone number.

Personal Information includes both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information to:

  • Process and fulfil orders
  • Arrange shipping and deliveries
  • Send order confirmations and invoices
  • Communicate with you regarding your purchase
  • Screen transactions for fraud or risk
  • Send promotional or informational communication (as per your preferences)

Device Information helps us improve and optimize our Site, analyze user behavior, run analytics, and improve marketing effectiveness.

SHARING YOUR PERSONAL INFORMATION

By using the Site, you consent to the collection and use of your information in accordance with this Privacy Policy.

We may share your Personal Information with trusted third parties, including:

We may also disclose your information to comply with legal obligations, lawful requests, or to protect our rights.

BEHAVIOURAL ADVERTISING

We use your Personal Information to provide targeted advertisements or marketing communications that may interest you. Learn more at:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Opt-out options:

EMAIL OPT-OUT

You can unsubscribe from marketing emails by clicking the unsubscribe link in any promotional email. Please allow up to 10 days for processing. Transactional emails related to your orders will continue.

DO NOT TRACK

We do not alter our data collection practices when a “Do Not Track” browser signal is detected.

YOUR RIGHTS

If you are a European resident, you have the right to access, correct, update, or request deletion of your personal information. Contact us using the details below to exercise these rights.

Your information may be transferred outside of Europe, including to India, Canada, and the United States.

DATA RETENTION

We retain Order Information for our records unless and until you request its deletion.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

THIRD-PARTY WEBSITES

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their privacy policies.

JURISDICTION

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

CONTACT US

For questions, concerns, or complaints regarding this Privacy Policy, contact us at:

Email: support@cosmicchic.in
Contact Person: Privacy Officer – Cosmic Chic

Address:
Cosmic Chic
Unit No. 402, 4th Floor, Orion Business Park,
Sector 62, Gurugram, Haryana – 122011, India